Focus LCDs, like the rest of the world, is monitoring the guidance of the CDC and World Health Organization regarding COVID-19. Our first priority is the safety of our employees and customers.
While some precautions have delayed a limited number of deliveries, our Headquarters in Chandler, AZ continues to operate normal business hours and services.
Circumstances change and you have to be proactive about changing with those circumstances. - Paul DePodesta
The best way to deal with any challenge is to be proactive and that is why we are responding to customer’s new designs now. Offering support, samples and design assistance today to avoid even one day’s delay when our customer’s production resumes.
Our engineering/design personnel are operating full shifts and strive to offer solutions for all new designs, replacements (second sources) and custom LCD requirements.
We are expanding our engineering services to quickly cross over and provide samples of any other LCDs that you may be having supply issues with.
We have over twenty years of experience in custom LCD designs to provide a drop-in replacement for customers whose production lines are down.
We offer safety stock packages to all customers for these unexpected events. LCDs are a critical component to your production process, ask us about how we can assure inventory for you at little to no charge.
Customer Service Goals:
Our Service goals have not changed in over twenty years. We believe that service today guarantees success tomorrow.
- We are here to keep you informed.
- We respond to emails within one business day.
- We answer the phone on the first ring.
- Our web team is available to chat any time during normal business hours.
LCD Engineering Services:
We hold a large variety of standard character, TFT and other LCDs in stock to ship out displays the same day ordered.