Custom LCD Guarantees: What OEM Engineers Should Expect

November 24, 2017

Developing a custom LCD requires more than selecting a display technology. Engineers also need to understand how specifications will be documented, how prototypes will be evaluated, what happens if requirements change, and which commercial terms apply to the project.

Questions about “custom LCD guarantees” are therefore understandable. A custom display often requires engineering effort, tooling, prototypes, and qualification before it becomes part of an OEM’s production design.

Rather than relying on broad promises that may not apply to every project, engineers should establish clear technical requirements and understand the project-specific terms before development begins.

Focus LCDs supports OEM customers from initial display selection and custom development through production, with U.S.-based sales and technical support.

What Does a Custom LCD Guarantee Mean?

There is no single guarantee that applies to every custom LCD project.

The appropriate expectations depend on factors such as:

  • Display technology
  • Degree of customization
  • Approved drawings and specifications
  • Prototype requirements
  • Production requirements
  • Tooling
  • Testing and qualification needs
  • Commercial terms

For this reason, engineers should distinguish between the technical requirements of the display and the commercial terms of the project.

Technical expectations should be established through approved specifications, drawings, and project documentation.

Any applicable warranty, tooling, prototype, shipping, payment, or other commercial terms should be confirmed as part of the quotation and order process for the specific project.

Start With Clearly Defined LCD Requirements

The foundation of a successful custom LCD project is a clear definition of what the display needs to do.

Important requirements can include:

  • Mechanical dimensions
  • Active area or viewing area
  • Resolution or segment layout
  • Display technology
  • Interface
  • Connector or FPC requirements
  • Backlight
  • Viewing requirements
  • Operating environment
  • Touchscreen requirements
  • Cover glass
  • Optical bonding
  • Adhesives
  • PCB or PCBA integration
  • Expected production needs

Not every project begins with all of these details finalized. Focus LCDs can work with engineering teams to understand the application and determine whether a standard, modified-standard, or custom display is the appropriate approach.

Our engineering support team can assist when the display requirements are still being defined.

Why Approved Drawings and Specifications Matter

Custom display development should be based on documented requirements rather than verbal assumptions.

Engineering drawings and specifications provide a common reference for both the customer and the display supplier.

Depending on the project, this documentation may define characteristics such as:

  • Dimensions and tolerances
  • Pinout
  • Electrical interface
  • Viewing direction
  • Optical configuration
  • Backlight
  • FPC or connector
  • Touchscreen
  • Cover glass
  • Mechanical features
  • Other application-specific requirements

Customer review and approval of the applicable documentation is an important step before the project moves further into development.

If requirements change after approval, the effect on the design, tooling, prototypes, schedule, or production requirements should be reviewed before proceeding.

How Are Custom LCD Prototypes Handled?

Prototype requirements vary by project.

When prototype or sample displays are appropriate, they provide an opportunity to evaluate the display before ongoing production.

Depending on the application, prototype evaluation may include:

  • Mechanical fit
  • Electrical operation
  • Interface compatibility
  • Optical appearance
  • Viewing performance
  • Backlight operation
  • Touchscreen integration
  • Cover-glass fit
  • Integration with the customer’s electronics and enclosure

The quantity, cost, availability, shipping arrangements, and other terms associated with prototypes are established for the individual project.

This approach is more appropriate than applying a fixed sample policy to every custom display because different technologies and designs can require different development processes.

What Happens if a Prototype Needs Changes?

The prototype stage exists in part to identify issues before production.

If testing shows that a display requirement needs to change, the engineering team should document the required revision and determine whether it affects other aspects of the design.

For example, a change may affect:

  • Mechanical dimensions
  • FPC design
  • Connector location
  • Backlight
  • Optical characteristics
  • Touchscreen
  • Cover glass
  • Firmware or interface requirements
  • Tooling
  • Production documentation

The next step depends on the nature of the change.

Some revisions may be relatively straightforward, while others may require updated drawings, additional engineering work, new tooling, or another evaluation cycle.

The important point is that changes should be reviewed and documented rather than treated as informal adjustments.

How Is Custom LCD Tooling Handled?

Tooling requirements depend on the display technology and the type of customization involved.

Custom Monochrome LCD Tooling

Monochrome LCDs can be customized at the glass level.

Depending on the application, customization can include:

  • Size
  • Shape
  • Resolution
  • Segment layout
  • Icons and annunciators
  • Character or graphic configuration
  • Backlight
  • Connector or FPC configuration
  • Viewing mode
  • Other components within the assembly

Because the display itself can be designed around the application, tooling requirements are determined by the specific project.

Customized TFT Assemblies

TFT customization is different.

Focus LCDs does not modify the TFT glass itself. Instead, customization is applied to the components surrounding the TFT panel.

This may include:

  • Custom FPC cables
  • Backlights
  • Resistive or capacitive touchscreens
  • Cover glass
  • Optical bonding
  • Adhesives
  • Custom PCBs or PCBA when incorporated into the LCD assembly
  • Other mechanical or electrical integration requirements

More information about these capabilities is available on our custom display solutions page.

Tooling requirements and related commercial terms are established during the quotation process.

Are Custom LCD Lead Times Guaranteed?

Custom LCD project timing depends on the requirements of the individual design.

Factors can include:

  • Display technology
  • Degree of customization
  • Engineering review
  • Drawing approvals
  • Prototype requirements
  • Customer evaluation
  • Component availability
  • Production requirements
  • Design revisions

For that reason, engineers should confirm the expected project schedule for the specific display rather than relying on a universal custom LCD lead time.

Schedule requirements should also be discussed early, particularly when the display is part of a larger product-development, qualification, or certification program.

For additional information, see LCD Lead Times: What OEM Engineers Should Consider.

What Should an OEM Expect from Its LCD Supplier?

For engineering-driven OEM projects, the supplier relationship should extend beyond simply providing a part number and a price.

Important considerations include:

Technical Communication

Engineers should be able to discuss the application, requirements, and integration challenges with people who understand display technology.

Focus LCDs provides U.S.-based technical support for customers evaluating standard and custom display solutions.

Appropriate Display Selection

A custom display is not necessarily the correct answer for every application.

If an existing standard display meets the requirements, that may provide a simpler path to development and production.

When a standard display does not fit the application, customization can address the specific mechanical, electrical, optical, or integration requirements.

Clear Documentation

The display used during development and production should be supported by appropriate technical documentation, so the engineering team understands what is being integrated into the product.

Support Through Production

Display selection should consider more than the prototype stage.

For OEM products, engineers should also evaluate production requirements, expected product life, supply continuity, and the cost of changing the display after qualification.

Focus LCDs supports customers from prototyping through full production.

Why LCD Lifecycle Support Matters

A custom display may remain in an OEM product for many years.

Changing that display later can affect more than the display itself.

A replacement may require changes to:

  • Mechanical design
  • PCB layout
  • Firmware
  • Optical performance
  • Touchscreen integration
  • Documentation
  • Qualification
  • Manufacturing procedures

For products with long production lifecycles, display continuity should therefore be considered during the original design process.

Engineers can learn more in our LCD lifecycle risk management for OEM programs.

Standard or Custom LCD: Which Is the Better Choice?

Focus LCDs supports both standard and custom display solutions.

The first step should be determining whether an existing standard display can satisfy the application.

A standard display may be appropriate when the required dimensions, interface, optical performance, and other characteristics already exist in an available product.

Customization becomes valuable when the application has requirements that cannot be addressed adequately with a standard module.

The goal is not to customize a display simply because customization is possible. The goal is to select or develop the display solution that best supports the product.

What Should Be Confirmed Before Starting a Custom LCD Project?

Before committing to custom development, an OEM engineering team should understand:

  1. What technical requirements have been defined.
  2. Which requirements are still open.
  3. What documentation will require approval.
  4. Whether prototypes or samples will be required.
  5. How the prototypes will be evaluated.
  6. What customization and tooling are required.
  7. What production quantities are anticipated.
  8. What schedule requirements affect the project.
  9. What commercial terms apply.
  10. What lifecycle expectations exist for the finished product.

Answering these questions early reduces ambiguity and helps both the OEM and the display supplier work from the same expectations.

Discuss Your Custom LCD Requirements with Focus LCDs

A successful custom LCD project begins with a clear understanding of the application.

Focus LCDs works with OEM engineers to evaluate standard and custom display options and determine the appropriate level of customization for the product.

For monochrome projects, customization can extend to the LCD glass itself. For TFT projects, Focus LCDs can customize components around the TFT panel, including FPCs, backlights, touchscreens, cover glass, optical bonding, adhesives, and other value-added elements of the display assembly.

Contact Focus LCDs to discuss your application or contact our engineering support team if you need assistance defining the display requirements.